Frequently Asked Questions

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 We have several ways for you to get a quote! For a rough idea, please give us a call at970-222-2967.  If you’d like to go more in depth you can email us at info@focoprintandpress.com, where we can get more in detail with the quote. Please attach your print ready artwork to the email 

We love reorders!  If you are using the same design, then the $25 dollar design fee is waived.  If items are out of stock and need to choose a different product, then a new quote will need to be made.  Some items may have changed in price since the last order.  We will let the customer know it before the order is processed. 

We do not offer a minimum! However, the higher the number of items will lower the cost.  

 Rush orders can be accommodated, depending on our current print schedule. To see if we can get your rush order into production please give us a call. Price is subject to increase for all rush orders and is determined on a project to project basis. 

 We can absolutely accept customer supplied goods, with no increase to the print price. Garments must be BRAND NEW & not washed.  We do request that orders being shipped to us have the invoice number on the package, and a clear description of the fabric content, colors, and sizes so we can ensure we’re using the right ink and make sure everything shows up to us. We do not offer replacements or discounts if spoilage occurs on customer provided goods. 

  Yes, we can ship your order after completion, but shipping charges will be added to the final invoice after production, and should be considered when placing the order with shipping times. 

Our standard turn around is 10 business days from the time the final quote is approved and we have print ready artwork. We sometimes will be 5-7 business days do to production schedule.   We offer rush services upon request but cannot guarantee date completion until we understand all requests for the project including artwork, garment selection and total quantity.

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Our 10 business day turn around is good up to 500 units. Larger volumes may extend production times. Busy season and schedule can impact the turn around. It's best to send a quick quote or email request to determine exact completion date for each project. Rush services are subject to price increases and are determined on job to job basis

 Print ready artwork is a term used to determine if customer supplied artwork is ready for production or if there is still any manipulation or creation involved. In order for artwork to go to press there are several factors in determining whether or not the artwork can go to screen. The first is file conversion. 

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Minimum size requirement is 300dpi or higher. DPI stands for dots per square inch. We can help you determine if your artwork is print ready. Simply email the files to info@focoprintandpress.com and reference either the job or quote # so we can apply the artwork files to the correct order. 

 Turn around time on artwork varies for each order.  Simple text treatment can take a few hours, more complicated designs may need a week or more to get the final image just how you want it. 

FOCO Print and Press does not accept returns on items that have been customized and decorated with your logo unless the item is misprinted, materially flawed, or defective. The items you order are made specifically for you.

Please note that sizing can vary between manufacturers and styles. Each garment displays with the manufacturer size chart to assist in your decision. We are not responsible for the purchase of incorrectly sized garments and will not be able to accept returns for this reason once the item is customized with your logo. If you have any questions about how a garment may fit, or purchase a sample product, please email us at info@focoprintandpress.com